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CASE STUDY

End-to-End Application Security Programme for a Global E-Commerce Brand

Built a mature AppSec programme from scratch — integrating SAST, DAST, and SCA tooling into CI/CD pipelines and reducing critical vulnerabilities by 85% within six months.

End-to-End Application Security Programme for a Global E-Commerce Brand

THE BRIEF

An E-Commerce Giant Needed a Mature AppSec Programme

A global e-commerce brand processing millions of daily transactions had no formal application security programme. Penetration tests were conducted annually but findings were rarely remediated. Development teams had no security tooling integrated into their workflows.

  • Annual pen tests producing hundreds of findings with low remediation rates
  • No SAST, DAST, or SCA tooling integrated into any CI/CD pipeline
  • Security team operating entirely reactively — no proactive vulnerability management
  • OWASP Top 10 vulnerabilities present across 6 of their 9 core applications

Our objective was to build and embed a fully mature, developer-friendly AppSec programme that found and fixed vulnerabilities before they reached production.

Services Used:

Application SecurityCI/CD SecurityPenetration Testing

TESTIMONIAL

Collaborating with team Encyphers was a great experience. They brought deep technical expertise and a problem-solving mindset to the optimization of our ecommerce brand. Their ability to integrate complex automation services while ensuring security and usability made a significant impact.
Donald Musk

Donald Musk

Founder & CEO Of The Brand Name

SNAPSHOTS

AppSec Programme at a Glance

AppSec Programme at a Glance 1
AppSec Programme at a Glance 2

THE CHALLENGE

The Problems They Had

Despite solid brand positioning, several issues were holding performance back:

  • High drop-off rates across key funnel steps
  • Manual workflows slowing down fulfillment and marketing
  • Inconsistent UX across mobile and desktop
  • Limited personalization in the customer journey

The challenge was not just growth, it was scaling intelligently without breaking operations.

THE SOLUTION

The Solutions We Provided

We delivered a fully optimized ecommerce ecosystem:

  • A fast, intuitive storefront designed for conversion
  • Automated backend workflows supporting scale
  • Personalized customer journeys across channels
  • A flexible system ready for international growth

The brand moved from reactive operations to a proactive, scalable growth engine.

THE RESULTS

Real Outcomes That Drive Ecommerce Growth

What you get from optimizing with us

Conversion-Focused UX

Conversion-Focused UX

We redesigned the shopping experience to remove friction. Improved navigation, checkout, & clearer product journeys led to higher conversions.

Scalable Automation

Scalable Automation

Built to handle growth without increasing workload. Automated workflows across marketing, operations, and retention.

Faster Time to Scale

Faster Time to Scale

Launch campaigns, products, & updates quickly. Streamlined systems enabled faster execution without sacrificing quality or consistency.

Data-Driven Performance

Data-Driven Performance

Every decision backed by real user behavior. Continuous testing and optimization improved funnel efficiency and customer experience.

Increased AOV & Retention

Increased AOV & Retention

Smarter upsells, cross-sells, and lifecycle flows. Customers spent more and returned more often through personalized journeys.

Long-Term Growth

Long-Term Growth

A system designed to evolve with the business. Flexible infrastructure and ongoing optimization support future expansion and scaling.

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Have questions or are ready to build AI-powered web, ecommerce, or digital solutions? Encyphers helps startups & enterprises create scalable digital products. We respond within 24 hours.

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“Encyphers delivered a complete digital transformation for our retail business, combining AI-powered systems, cloud infrastructure, and ecommerce solutions into one fully scalable and high-performance ecosystem. Their strategic approach significantly improved efficiency, customer experience, and overall business growth.”

Yuki Kashiwagi
Yuki KashiwagiVP of Technology, Retail Enterprise

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Share your requirements or challenges, and our team will design a tailored solution aligned with your business goals.

Contact us

Have questions or are ready to build AI-powered web, ecommerce, or digital solutions? Encyphers helps startups & enterprises create scalable digital products. We respond within 24 hours.

Connect quickly with:

Quote

“Encyphers delivered a complete digital transformation for our retail business, combining AI-powered systems, cloud infrastructure, and ecommerce solutions into one fully scalable and high-performance ecosystem. Their strategic approach significantly improved efficiency, customer experience, and overall business growth.”

Yuki Kashiwagi
Yuki KashiwagiVP of Technology, Retail Enterprise

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